Enid Warringar, health worker mentor

Assess clients

There are a number of things to consider when planning to follow up on a client. Follow up should be included in the support plan and should cover:

  • clients using your services
  • clients you have referred to other services.

In this activity you will decide what things to consider and the types of activities that following up might involve. If you need to build skills about this topic first select Follow up.

Questions


From the lists below, select two important follow-up activities and considerations:

Follow-up activity set one

  • Interview client
  • Client’s family and social network
  • Recovery timeframe
  • Assessing client needs

Follow-up activity set two

  • Doing a home visit
  • Recording client history
  • Contacting client by telephone
  • Observing client behavior

Follow-up activity set three

  • Referring client to other services
  • Filing a record of interview
  • Client's condition
  • Arranging future appointments

Answers


Follow-up activity set one

  • Interview client
  • Client’s family and social network - correct
  • Recovery timeframe - correct
  • Assessing client needs

Follow-up activity set two

  • Doing a home visit - correct
  • Recording client history
  • Contacting client by telephone - correct
  • Observing client behavior

Follow-up activity set three

  • Referring client to other services
  • Filing a record of interview
  • Client's condition - correct
  • Arranging future appointments - correct