Interviews and discussions are the most common communication tools in welfare work and they usually identify and review what is trying to be achieved. The intake and assessment process helps workers to map out strategies that they can use to meet the client's needs. The intake and assessmet process helps workers to map out strategies and to revise and negotiate where necessary.

Health assessment is an ongoing process that requires hard work over time and the ability to evaluate and review progress.

Select these terms to learn more about effective communication. To get more information about communicating effectively go to the Support Client Radio link.